Maui emergency rental assistance

The $40 million Federally funded Maui County Emergency Rental Assistance Program started accepting online applications on May 10th. “We want to help both tenants and landlords who are struggling financially from the economic effects of COVID-19,” Mayor Victorino said. “The Emergency Rental Assistance Program is a powerful way to get assistance to those who need it most by helping to pay overdue rent or household utility bills.”

The Maui County Emergency Rental Assistance Program will provide assistance towards bills going back to March 13, 2020, current bills, or future bills, depending on a resident’s needs. Households who have received previous rent or utility assistance from other COVID-19 relief programs can also apply. 

Catholic Charities Hawaiʻi has been selected to administer the program in partnership with the County of Maui. You can apply by going to or calling the Maui County Emergency Rental Assistance Program Help Line at (808) 873-4673.

The program requires a qualifying household to:

Show financial harm from the pandemic, such as qualifying for unemployment, job loss, reduction in wages, or increase in household expenses

Show at least one household member is at risk of losing their housing

Have a household income at or below 80% of the area median income for Maui County

Priority will be given to applicants who meet the following criteria:

Have a household income less than 50% of the area median income for Maui County; OR

Have at least one household member who has been unemployed for at least 90 days at the time of application AND is still unemployed at the time of application

Who should apply?

Only one person per household should apply. 

In addition, landlords may apply on behalf of their tenants, with the tenants’ permission. 

To apply for assistance, households must first complete an online pre-screening form. Once the pre-screening form has been received and reviewed, applicants will be contacted with further guidance on next steps.

For households that qualify, the program will pay:

Up to $2,500 a month in rent and utility arrears

Up to $2,000 for future rent payments

Up to $500 a month for future electric, water and sewer, and gas bills

Eligible households may receive up to 12 months of assistance

Payments will be made directly to a landlord or utility. 

“We know that our community is still experiencing financial hardship as a result of the COVID-19 pandemic, and that many residents are still in need of assistance,” said Catholic Charities Hawaiʻi President and CEO Rob Van Tassell. “This emergency rental assistance program is meant to keep tenants in their homes and safely sheltered, while ensuring landlords are properly compensated. We thank Mayor Victorino and the Maui County Council for allowing Catholic Charities Hawai’i to be a part of this important program.”

For those who are in need and interested in more information please go to or call: 

Maui County Emergency Rental Assistance Program Help Line

808 873-4673 

Image Credit: MEO

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